How Good are Your Interviewing Skills?

A+

Try this short self-assessment. You’ll  get a sense of your strengths and weaknesses as a personal history interviewer.

My suggestion would be to work from a printed copy. You can easily do this by scrolling to the bottom and next to Share this click the print button.

This is adapted from a larger self-assessment that I developed for use by our Life Stories volunteers at Victoria Hospice.

_______________________________

1. I listen to my previous recorded interview with the storyteller and make notes on additional questions I want to ask.

always             almost always                   sometimes                 never

 2. I prepare a list of questions I want to cover before my next interview session.

always             almost always                   sometimes                 never

3. I can leave my troubles at the door and concentrate on the storyteller.

always             almost always                   sometimes                 never

4. I ensure that the storyteller is as comfortable as possible for the interview.

always             almost always                   sometimes                 never

 5. I ensure that all audio distractions such as telephones, radios, TVs, and music players are turned off.

always            almost always                   sometimes                 never

 6. I try my best to make sure that there are no other people in the room when I’m interviewing the storyteller.

always             almost always                   sometimes                 never

7. As much as possible, I use open-ended questions which start with: Who, What, When, Where How and sometimes Why.

always             almost always                   sometimes                 never

 8. I provide appropriate supportive non-verbal listening such as nodding, smiling, frowning, leaning forward, and maintaining “non- intense” eye contact.

always             almost always                   sometimes                 never

 9. I use supportive verbal acknowledgment sparingly. This includes such expressions as: I see. Yes. Mmm. Right. Of course. Really. Tell me more. That must have been very difficult.

 always             almost always                   sometimes                 never

 10. I keep an open mind and don’t mentally judge the storyteller’s remarks.

always             almost always                   sometimes                 never

 11. I ask only one question at a time.

always             almost always                   sometimes                 never

 12. If I don’t understand what has been said, I ask the storyteller for clarification.

always             almost always                   sometimes                 never

 13. When appropriate during the interview, I recap what the storyteller has told me.

always             almost always                   sometimes                 never

 14. If possible, I face the storyteller and sit no more than five feet away.

always             almost always                   sometimes                 never

15. I speak in a clear voice and loud enough to be heard by the storyteller and picked up by the recorder mic.

always             almost always                   sometimes                 never

 16. If I sense resistance to a question, I don’t force the storyteller to answer.

always             almost always                   sometimes                 never

 17.  I easily admit to being at a loss for the next question and suggest time out.

always             almost always                   sometimes                 never

18. When I become aware that a response by the storyteller could cause others discomfort, I pause the recorder. I remind the storyteller that others will hear their remarks. I then ask if the storyteller wishes me to continue recording or switch to a different topic.

always             almost always                   sometimes                 never

19. I’m comfortable with sad, tearful moments.

always             almost always                   sometimes                 never

20. For the most part, I don’t ask questions from a list, preferring to use it as back up.

always             almost always                   sometimes                 never

21. I’m genuinely curious and encourage the storyteller to provide more detail and texture to stories. I temper this with a need to balance time constraints and to honor the storyteller’s wishes regarding disclosure.

always             almost always                   sometimes                 never

22. If I’m recording potentially revelatory stories, I make certain that as soon as possible I acknowledge on the recording that the storyteller has given me permission to record this material.

always             almost always                   sometimes                 never

23. I know when I’m encountering emotionally charged stories that are beyond my ability and expertise to handle.

always             almost always                   sometimes                 never

24. I’m comfortable suggesting to the storyteller that the person might wish to speak to a counselor.

always             almost always                   sometimes                 never

25. I gently bring the storyteller back to the topic at hand if the person has strayed into material that is of little or no interest.

always             almost always                   sometimes                 never

 26. If the storyteller begins to use the interview as an opportunity to malign someone, I stop the recording. I explain that this is not appropriate and that I will not proceed if the storyteller insists on expressing such comments.

always             almost always                   sometimes                 never

 27. I am more concerned at getting the stories behind a life than the facts of the story.

always             almost always                   sometimes                 never

28. At the end of the interview session I thank the storyteller for taking the time to share memories.

always              almost always                  sometimes                  never

_______________________

If you enjoyed this post, get free updates by email.

Image by iStockphoto

About these ads

3 Responses to How Good are Your Interviewing Skills?

  1. This is a nice list, Dan. It reminds me of when my father used to make us rehearse our diction for church. Listening back over my interviews now reminds me that I have to practice my questions beforehand. I don’t like my New Jersey accent. I warm up my voice, too, just like an actress or a singer does. I’m careful to bring in the most energy possible into an interview. I’ve even created an interview checklist that includes a section on how I prepare myself for the interview. (Big breakfast of old fashion oatmeal, only one cup of coffee.)

What do you think?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s