Category Archives: Life stories

I Need Your Advice: Part Two.

thank you

Thank you! What a wonderful response to last weeks post, I Need Your Advice.  My appreciation to all of you who gave your thoughtful reasons for my recording my life story.

Your reasons boil down to these five:

  • It’s an opportunity for reflection, insights, and renewal.
  • Friends and colleagues want to know the person behind the blog.
  • My life’s been interesting and it should be documented.
  • My personal view of the events that have shaped my past are part of our collective oral history.
  • I’ll be more empathetic of my clients as they work through their life story.

As great as these are, it was an e-mail response from Bruce Summers, a fellow member of the Association of Personal Historians,  that moved me the most. I was reminded again of the power of storytelling. And how stories can be far more effective than facts and arguments in touching our hearts.

I asked Bruce for permission to reprint his story. He kindly agreed.

Do yourself a favor and read this lovely reminiscence and its convincing argument for the need to record our life stories.

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Joe & Helen

by Bruce Summers

Growing up I lived next to Joe and Helen Sitler. They were an older couple with no children. Joe had no brothers and sisters and he was the end of the Sitler line. We loved Helen. She was like a third grandmother to us. Joe was a bit gruff.  He would not let us play in his yard, especially when he was mowing. He was afraid that the lawn tractor might throw a stone and hit me or one of my three brothers. In middle school I shared a bit of Joe’s story in an article I wrote for the school magazine. People thought I made it up, notably the parts about what I had learned from Joe.

Later when Joe was very ill and nearing death, my older brother and I went over and helped Helen move him.  He was skin and bones.  Helen needed help so she could give him a sponge bath and change his linens. Joe died soon after. This was my first encounter with the death of a friend and a neighbor. Even though he was a bit gruff, he was Helen’s husband and because of this he was a special man. They used to love to go to the City and dance to the music of the Big Bands when they came to town. He was born in the 19th century and had lived a full life and retired before I knew him. Most importantly he captured Helen’s heart and had been a good husband. I missed Joe and 40 years later still treasure my memories of him.

Another eight or so years later after I graduated from college, I had the privilege of house sitting in Joe and Helen Sitler’s  house. This was after she herself had grown older, more feeble and hard of hearing and needed to be in a nursing home. Her hearing aids did not really work well and it was hard to talk with her, hard to share with her how important she and Joe had been as our older grandparent-like neighbors, too late to tell her that I felt a little bad for stealing some of the grapes each year that Joe grew on his grape arbor just five feet from the border of our yard. I wished too late that I knew more about Joe and Helen who had no descendants and no relatives that we knew. They were our neighbors. They were our friends and they shared part of our lives growing up.

As I sat in their living room and slept in a bed in one of their bedrooms, cooked my meals at their table, wrote newspaper stories on my typewriter at their dining table, as I explored their home, the time capsule that they had lived in, I wondered about their lives. I remembered that Joe never let Helen turn on the electric lights. They used candles and were very frugal. She canned vegetables and fruits. The jars were in the basement in the back room on a built-in shelf made just for that purpose.

I finally left that house to join the Peace Corps. I visited Helen to say goodbye, realizing that I would likely never see her again. When she died, I asked my parents to purchase an old high-backed Walnut Chair from their living room. It was the one I sat in to watch TV or to write letters to my future wife late at night. I wanted to have a piece of their story since I was never going to have any written history.

I am left with memories of Helen and Joe – my good and my gruff neighbors. They have no descendants. They are the last of their line but are not yet forgotten forty years after they both had died.

Perhaps you will or will not decide to write your story – a bit of a legacy to the rest of us and to friends and colleagues, many of us very virtual and little known to you. I enjoy your blog posts. I very much enjoy the stories you tell and I admire your work and your background. You never know for sure who will read, who will remember, who will retell or share your story. It might mean a great deal to many of us to know a bit more about the man behind the camera and the man behind the blog. Good luck with your decision.

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Photo Credit: woodleywonderworks

I Need Your Advice.

hands2

Have you done your own personal history?

As a professional personal historian, I’m sometimes asked if I’ve ever had my life story told. I haven’t. And I always feel awkward about my response. I usually mutter  that I’m too busy doing other people’s stories.  It’s not a very satisfactory answer.

If I don’t see the value of preserving my history, why should anyone believe me when I tell them the great advantages of preserving their own?

Now the fact is that I’m an only child and I don’t have any children of my own.  There aren’t any family members to leave my life story to. A few of my friends might be interested but that’s about it. So part of me thinks, “Why bother?”

Now this is where I need your advice.

What could you say that would inspire me to do my life story?

Please send me your comments. Who knows? You might actually get me started on my personal history! :-)

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Photo Credit: 96dpi

How Good are Your Interviewing Skills?

A+

Try this short self-assessment. You’ll  get a sense of your strengths and weaknesses as a personal history interviewer.

My suggestion would be to work from a printed copy. You can easily do this by scrolling to the bottom and next to Share this click the print button.

This is adapted from a larger self-assessment that I developed for use by our Life Stories volunteers at Victoria Hospice.

_______________________________

1. I listen to my previous recorded interview with the storyteller and make notes on additional questions I want to ask.

always             almost always                   sometimes                 never

 2. I prepare a list of questions I want to cover before my next interview session.

always             almost always                   sometimes                 never

3. I can leave my troubles at the door and concentrate on the storyteller.

always             almost always                   sometimes                 never

4. I ensure that the storyteller is as comfortable as possible for the interview.

always             almost always                   sometimes                 never

 5. I ensure that all audio distractions such as telephones, radios, TVs, and music players are turned off.

always            almost always                   sometimes                 never

 6. I try my best to make sure that there are no other people in the room when I’m interviewing the storyteller.

always             almost always                   sometimes                 never

7. As much as possible, I use open-ended questions which start with: Who, What, When, Where How and sometimes Why.

always             almost always                   sometimes                 never

 8. I provide appropriate supportive non-verbal listening such as nodding, smiling, frowning, leaning forward, and maintaining “non- intense” eye contact.

always             almost always                   sometimes                 never

 9. I use supportive verbal acknowledgment sparingly. This includes such expressions as: I see. Yes. Mmm. Right. Of course. Really. Tell me more. That must have been very difficult.

 always             almost always                   sometimes                 never

 10. I keep an open mind and don’t mentally judge the storyteller’s remarks.

always             almost always                   sometimes                 never

 11. I ask only one question at a time.

always             almost always                   sometimes                 never

 12. If I don’t understand what has been said, I ask the storyteller for clarification.

always             almost always                   sometimes                 never

 13. When appropriate during the interview, I recap what the storyteller has told me.

always             almost always                   sometimes                 never

 14. If possible, I face the storyteller and sit no more than five feet away.

always             almost always                   sometimes                 never

15. I speak in a clear voice and loud enough to be heard by the storyteller and picked up by the recorder mic.

always             almost always                   sometimes                 never

 16. If I sense resistance to a question, I don’t force the storyteller to answer.

always             almost always                   sometimes                 never

 17.  I easily admit to being at a loss for the next question and suggest time out.

always             almost always                   sometimes                 never

18. When I become aware that a response by the storyteller could cause others discomfort, I pause the recorder. I remind the storyteller that others will hear their remarks. I then ask if the storyteller wishes me to continue recording or switch to a different topic.

always             almost always                   sometimes                 never

19. I’m comfortable with sad, tearful moments.

always             almost always                   sometimes                 never

20. For the most part, I don’t ask questions from a list, preferring to use it as back up.

always             almost always                   sometimes                 never

21. I’m genuinely curious and encourage the storyteller to provide more detail and texture to stories. I temper this with a need to balance time constraints and to honor the storyteller’s wishes regarding disclosure.

always             almost always                   sometimes                 never

22. If I’m recording potentially revelatory stories, I make certain that as soon as possible I acknowledge on the recording that the storyteller has given me permission to record this material.

always             almost always                   sometimes                 never

23. I know when I’m encountering emotionally charged stories that are beyond my ability and expertise to handle.

always             almost always                   sometimes                 never

24. I’m comfortable suggesting to the storyteller that the person might wish to speak to a counselor.

always             almost always                   sometimes                 never

25. I gently bring the storyteller back to the topic at hand if the person has strayed into material that is of little or no interest.

always             almost always                   sometimes                 never

 26. If the storyteller begins to use the interview as an opportunity to malign someone, I stop the recording. I explain that this is not appropriate and that I will not proceed if the storyteller insists on expressing such comments.

always             almost always                   sometimes                 never

 27. I am more concerned at getting the stories behind a life than the facts of the story.

always             almost always                   sometimes                 never

28. At the end of the interview session I thank the storyteller for taking the time to share memories.

always              almost always                  sometimes                  never

_______________________

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The 50 Best Questions to Ask Your Mother.

mother and daughter

How well do you really know your Mother? Chances are, not as well as you think.

With Mother’s Day not far off ( May 12), why not consider putting together a little recording or booklet about your Mother? The following questions are a good place to start.

[ Note: These questions assume a traditional family with Mom, Dad, and children. I'm aware that the wording of several questions might feel exclusionary for same sex partners with children. That's not my intent. The questions can be easily adapted to fit any family. ]

  1. Describe who you were as a little girl.
  2. What’s a favorite story from your childhood?
  3. What did you learn from your parents?
  4. How are you like and different from your Mother?
  5. How are you like and  different from your Father?
  6. Other than your parents, who was the most important person in your life when you were a child? And why?
  7. What’s a favorite memory from your elementary school days?
  8. As a young girl, what did you dream of being one day?
  9. How did your childhood shape the woman you are today?
  10. Tell me a story that involves you and your first boy friend.
  11. As an adolescent, what kind of mischief did you get into?
  12. Tell me about your first job.
  13. What did you work at the longest and what did you like about it?
  14. What didn’t you like about that job?
  15. Tell me how you and Dad met?
  16. What attracted you to him?
  17. What did you hope for in your married life?
  18. How did your married life meet your expectations?
  19. How are you and Dad alike and different?
  20. Tell me a story about a special time in your marriage.
  21. What have you learned about marriage that you’d like to pass on to others?
  22. How did having children change your life?
  23. What’s the best and worst thing about being a Mother?
  24. What words of wisdom do you have on parenting?
  25. What was an important road not taken?
  26. What have you been the proudest of in your life?
  27. Tell me a story that shows how you overcame an obstacle in your life.
  28. What would you say are your weaknesses?
  29. What’s a dream not yet fulfilled?
  30. What do you rely on to get you through the tough times?
  31. Describe a moment in your life that was filled with wonder.
  32. Who’s been the most important person in your adult life? And why?
  33. How would you describe your spiritual beliefs?
  34. What’s your view of an afterlife?
  35. What has always come easy to you?
  36. What are your three wishes for me?
  37. What do you admire about me?
  38. If you had one piece of advice for me, what would it be?
  39. What qualities do you admire in your friends?
  40. If you could change one thing in the world, what would it be? And why?
  41. What makes you laugh?
  42. What makes you sad?
  43. Whom do you admire most in the world? And why?
  44. What was the happiest time in your life?
  45. What’s unique about you?
  46. If you could change one thing in your life, what would that be?
  47. What’s the most amazing thing you’ve experienced in your life?
  48. Tell me something that people don’t know about you.
  49. If you had only one day to live, how would you live it?
  50. How would you like to be remembered?

If you found these questions helpful, you might also want to look at The 50 Best Life Story Questions.

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Are Your Clients Getting Too Little?

too little

Recently I was reading an article by marketing provocateur Seth Godin. In his usual challenging manner he hit the nail on the head.

” The hard part isn’t charging a lot. The hard part is delivering more (in the eye of the recipient) than he paid for…Too often, in the race to charge less, we deliver too little. And in the race to charge more, we forget what it is that people want. They want more. And better.”

This got me thinking.  A personal history book or video is a big ticket item for most clients. So what can we do to demonstrate that our clients will get get more than they expected?

Here are some ideas that come to mind:

Emphasize the lasting value of A life story.

When you have an initial conversation with a potential client, use  words such as investment rather than cost, legacy rather than personal history, gift instead of book or video.

I sometimes use a new car analogy. I point out that as soon as you drive a car off the lot, it begins to depreciate. On the other hand, a Life Story appreciates over time. You can’t say that about many things.

Use your professional qualifications.

It’s true that “Cousin George” can probably do the book for half the price. But does he have the experience and professional background to do a first-class job?

When people hire me, they know that not only are they getting an experienced professional personal historian but also a former award-winning documentary filmmaker. My work will be better than “Cousin George’s”.  At least I hope so. ;-)

Look for ways you can make your qualifications stand out.

Give your client more than just a book.

There are a number of ways to add  extras.

  • Include a set of audio CDs of your interviews.
  • Provide a poster size duplication of the book cover.
  • Give a subscription to a a family history magazine.
  • Reproduce a treasured archival photo from the book and have it framed.
  • Organize a launch party for friends and family after the book’s publication.

Find those little extras that add more value to your work.

Emphasize the superior quality of your books.

Have one of your beautiful personal history books to showcase your work. The quality will speak for itself. Point out the exceptional archival paper stock and inks that are used.  Acquaint clients with the  outstanding design elements.

You want to convey the message that these are “Legacy” books that will last for generations.

stress the  good feelings that come with a personal history book or video.

What clients may not appreciate are the positive feelings that arise with personal histories. It’s not just a book or video.

Parents and children talk about feeling closer to each other after engaging in a life story. Parents are touched by the thoughtfulness of their children undertaking such an endeavor. Still other recipients of a personal history find a new appreciation for their life accomplishments.

A personal history is  a connection to the soul.

What are some of the ways that you exceed your client’s expectations?

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How to Ask Questions that Will Unlock Life Stories.

locks

“A storyteller who provided us with…a profusion of details would rapidly grow maddening. Unfortunately, life itself often subscribes to this mode of storytelling, wearing us out with repetition, misleading emphases and inconsequential plot lines…The anticipatory and artistic imaginations omit and compress; they cut away the periods of boredom and direct our attention to critical moments, and thus, without either lying or embellishing, they lend to life a vividness and a coherence that it may lack in the distracting wooliness of the present.” — Alain de Botton (The Art of Travel)

______________________

Last week I wrote How to Get the Stories in a Life Story Interview.  I spoke about the need to draw on good storytelling techniques (i.e.,  surprising twists and turns, interesting characters, a sense of progression, etc.) when interviewing a client for a life story.

Today I want to focus on the kind of questions that will help unlock the stories.

What you want to think about as you’re interviewing a client is how do my questions help reveal the stories of this person’s life.

Avoid at all costs questions that lead to mind-numbing details that neither illustrate nor contribute to the story being told.

Now don’t get me wrong. There’s nothing inherently wrong with the minutiae of a life. But it must in some way enhance our appreciation of the overall story. For example, describing in some detail what an individual wore to school could nicely illustrate the story of how poor this person was compared to fellow classmates.

On the other hand, details about where an interviewee bought his shoes, what kind of shoes they were, their color, how well they fit, and how much his friends admired them will cause our eyes to glaze over – unless there’s a payoff.

To elicit stories  use prompts such as Describe, Illustrate, Paint, and Tell.

To illustrate, I’ve grouped together six pairs of life story queries. The first in each pair is  weaker than the second and on its own not likely to lead to much of a story. The second question is stronger and provides more opportunity for story telling.

Weak  “Where did you live?”
Strong  “Paint a picture for me of the place where you grew up.”

Weak “What did you do on summer holidays?”
Strong “What was one of your most memorable summer holidays?”

Weak “What is your grandchild’s name?”
Strong “Tell me a favorite story of you and your grandchild.”

Weak “What was a peak moment in your life?”
Strong “Describe a time when you felt on top of the world.”

Weak  “What regrets do you have in your life?”
Strong “Describe an incident in your past that you still regret.”

Weak “What was the hardest part of being a parent?”
Strong “Tell me a story that illustrates the challenges of being a parent.”

As personal historians we have an opportunity to turn the richness of a person’s life into an engaging and treasured story.

Remember the words of Ken Kesey.

“To hell with facts! We need stories!”

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Photo Credit: DaveBleasdale via Compfight cc

How to Get the Stories in a Life Story Interview.

iStock_in the beginningWhat makes a great story? If you think of the characteristics of your favorite novels, you’ll probably come up with a list like mine:

o engaging characters

o interesting settings

o intriguing and coherent plot

o surprising twists and turns

o conflict and resolution

These same story elements also apply to non-fiction works like life stories or memoirs. One of the pitfalls that inexperienced personal historians  make is to forget this. Great stories engage the reader or listener.

A narrative that reads, “This happened and then that happened. And then this happened followed by that happening.” is not engaging. It’s simply a recitation of events, places, and details.  It’s boring.

Here’s how you can ensure that you get great stories.

As you interview a client, listen carefully and ask yourself the following questions:

  • Does the story have a strong sense of place?
  • Are the characters well drawn?
  • Is the story intriguing?
  • Am I drawn in?
  • Am I delighted?
  • Am I surprised?
  • Is there a sense of moving forward – a journey?
  • Is the storyteller emotionally connected to the story?
  • Is this a crucial story in the person’s life? Is it a turning point?
  • Does the story seem to have a purpose? That is, is it worth telling?

If your answer is “No” to any one of these, gently redirect the interview. Ask questions that will turn the “No’s” into “Yes’s”.

You’ll be surprised at how much more engaging your client’s  stories will be.

Guaranteed.

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The Top Personal History Blogs of 2012.

fireworks

It gives me great pleasure to announce my fourth annual listing of the best personal history blogs of the year.

I’d like to pay special tribute to two blogs that have consistently shown up on the “best” list since 2009. They demonstrate what it means to be a dedicated blogger.  Please give a rousing cheer to Sharon Lippincott, The Heart and Craft of Life Writing, and Matilda Butler and Kendra Bonnet, Women’s Memoirs.

My listing of the “Top” blogs  is based on each demonstrating:

  • Frequent, consistent, and reliable posting.
  • Personable and clear writing.
  • Short scannable articles.
  • Uncluttered pages.
  • Use of graphics, photographs, and video.
  • Intriguing and descriptive headlines.
  • Useful content.

Without further ado, here are my picks for the top seven personal history blogs for 2012, ranked in alphabetical order.

Congratulations to everyone!

  • DMB Picture. Owner  Debbie Mintz Brodsky describes her company as “a boutique video production company specializing in producing broadcast-quality personal stories for families, non-profits and small businesses.”
  • Reel Tributes. Founded in Philadelphia, PA in 2010 by David Adelman. Reel Tributes describes their objective as, ” [delighting] our clients with a film that surpasses their expectations.”
  • True Stories Well Told.  Owner Sarah White says, “Here’s where I share the thoughts I might bring up for class discussion. Here’s where I post the writings of my fearless, peerless, workshop participants. Here’s where I share stories from my own life, as well as my pet peeves, pointers, and personal observations. I hope to create the atmosphere you find in my classrooms.”
  • Verissima Productions. Owners are Rob Cooper and Pam Pacelli Cooper. Pam says that she and Rob have a, “shared love of preserving history. .. we work to bring… stories to life so vividly that anyone watching will feel they are in the midst of the story as it’s being told.”
  • Women’s Memoirs. Owners Matilda Butler and Kendra Bonnet have put together a wealth of information that includes writing prompts, book reviews, and more. Women’s Memoirs is not strictly speaking a personal history site but there’s a lot of useful material  here for anyone involved in personal histories.

Photo by Kevin Dooley

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Encore! Bringing the Dead to Life: Writing a Biography of an Ancestor.

The other day I was asked if I had any ideas about writing the biography of a dead family member. This struck a responsive chord in me. For some time I’ve wanted to write  about my mother’s father, my grandfather. He was only thirty-two when he died in 1920. A Winnipeg fire fighter, he succumbed to the great flu pandemic that was sweeping the world. My mother was only two when he died and she had few stories about him…Read more.

Encore! Personal Historians, Are You LGBT Language Sensitive?

The following article is reprinted with the kind permission of Personal Historian, Sally Goldin.  She is a member of the Association of Personal Historians and can be contacted here. 

__________________________________________________________

As a lesbian mother and personal historian, I’ve been thinking about the issue of LGBT invisibility in regards to preserving life stories.

Even though LGBT issues have become more visible and acceptable in this society, there are still situations where you can be fired, harassed, or physically attacked for being an LGBT person. I was clearly reminded of this because of the harassment and discrimination a teacher friend of mine experienced in the Houston Independent School District. In this YouTube presentation to the Board of the H. I. S. D. he describes the harassment he encountered.  (The picture clears up at 30seconds). This is a person who had previously been named Teacher of the Year twice in 5 years… Read more.

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