Category Archives: Life stories

Don’t Do This!

Don’t worry. If you’re expecting this to be another New Year’s admonishment about unhealthy eating, excessive drinking, or lack of exercise, it isn’t. It’s about what not to do if you want to get the best life story interview with your client.

Recently there’s been some discussion among my colleagues at the Association of Personal Historians about the way to record life story interviews.  Some personal historians use a digital voice recorder. Others prefer taking notes by hand or typing the interview directly into their laptop.

The latter make it clear they can type as fast as people talk, edit on the fly, maintain eye contact, and save the time and costs of transcribing the interview. For those who take notes by hand, they explain that this helps them keep the story to the essentials.They may record the interview for reference to ensure the accuracy of quotes. All point out that this method of interviewing is what they’re comfortable with and their clients are happy with their work.

But achieving the best interview possible has nothing to do with the time and cost of transcriptions, what process a personal historian is most comfortable with, or editing on the fly. These are all factors that speak to the preferences of the personal historian not the quality of the interview.

5 good reasons to ditch the laptop and handwritten notes.

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1. An integral and invaluable part of any personal history is recording and preserving the spoken word. Hearing  a loved one’s voice is a precious remembrance for bereaved families and future generations. Personal histories involve more than assembling edited transcripts into a story.

2. Laptops and note taking are distracting. I know this from having been interviewed a number of times by journalists. Imagine for a moment that you’re  talking to a columnist. You’re pouring your heart out but she’s writing nothing down. Then you move on to something that seems insignificant and the writer starts scribbling furiously. You wonder why these comments  elicited such a response. It’s unnerving. It’ll be unnerving for your clients too.

3. Multitasking doesn’t work. There is now sufficient research to show that the mind can’t process more than one thing at a time.  People can’t type or take notes and be fully engaged with a client at the same time. Trust me. It can’t be done.

4. Editing decisions are best made after not during an interview. It’s not possible to tell what portions of a narrative need to be dropped until you have a feel for the whole story. An item that seems of little importance at the time of the interview may turn out to be a crucial element in the story.

5. Listening to your interviews improves your skills. There’s tremendous value in recording an interview and being able to play it back. I do it all the time. For one thing, it enables you to see what follow-up questions to ask. But equally important, it gives you an opportunity to assess your strengths and weaknesses as an interviewer.

Conclusion

Not all approaches are equal when it comes to recording personal histories.  Choose a good digital recorder and microphone over a laptop or handwritten notes. Your clients will thank you.

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Photo by DonkeyHotey

Encore! Touching Souls.

copyright © 2010 gapingvoid gallery - reprinted with permission

Not long ago I discovered this wonderful cartoon and its accompanying text by Hugh MacLeod. I found it inspiring and thought to myself, … Read more.

The Top Personal History Blogs of 2011.

This is my third annual listing of the best personal history blogs of the year.

I’ve been tougher in my selection this year. Blogs that were either “missing in action” or were visually unappealing or had weak content didn’t make the cut.

My criteria for selection is based on the qualities I wrote about in What Everybody Ought to Know About a Successful Blog. Briefly these are:

  • Frequent posts.
  • Consistency.
  • Personal.
  • Short and scannable articles.
  • Uncluttered.
  • Use of graphics, photographs, and video.
  • Catchy headlines.
  • Generous and useful content.

This year there are two newcomers to the list: Beth LaMie’s One Story at a Time and  Sarah White’s True Stories Well Told.

Special mention also goes to three blogs that show what good personal history blogging can be. If you’re not on this year’s list, check these out for inspiration.  The owners know their audience, write great content, post  frequently and consistently, and create a visually appealing format.  Kudos to The Heart and Craft of Life Writing, Women’s Memoirs, and True Stories Well Told.

Without further ado, here are the top eight personal history blogs for 2011, ranked in alphabetical order.  Congratulations to everyone.  Drum role, please!

  • Legacy Multimedia blog. Owner Stefani Twyford says that on her blog “you will read about my passion for personal history, filmmaking techniques, genealogy, and related topics. I will veer off onto other topics from time to time but always come back to the things that make my work and my life a joy.”
  • Memoir Mentor. Owner Dawn Thurston says, “My blog is an attempt to participate in the larger community of people interested in life story writing of all kinds and perhaps help a few people persevere in writing their stories.”
  • One Story at a Time.  Owner Beth LaMie says, “I hope you find my stories of interest, especially if you want to write some of your own family stories.”
  • True Stories Well Told.  Owner Sarah White says, “Here’s where I share the thoughts I might bring up for class discussion. Here’s where I post the writings of my fearless, peerless, workshop participants. Here’s where I share stories from my own life, as well as my pet peeves, pointers, and personal observations. I hope to create the atmosphere you find in my classrooms.”
  • Video Biography Central. Owner Jane Lehmann-Shafron describes her blog as a place for “Advice, essays, samples and inspiration for people interested in preserving their personal and family history through video biography, memorial video, life story and genealogy video.”
  • Women’s Memoirs. Owners Matilda Butler and Kendra Bonnet have put together a wealth of information that includes writing prompts, book reviews, and more. Women’s Memoirs is not strictly speaking a personal history site but there’s a lot of useful material  here for anyone involved in personal histories.

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Photo by Jackie

My Top 10 Posts of 2011.

It’s the end of the year and time for list making.  These are the posts from 2011 that were the most popular with readers.  If you’ve missed some of them, now’s  your chance to catch up over the holidays. Enjoy!

  1. The 50 Best Life Story Questions.
  2. 25 No Cost or Low Cost Marketing Ideas for Your Personal History Business.
  3. How Much Should You Pay a Personal Historian?
  4. 15 Great Memoirs Written by Women.
  5. 5 Top Sites for Free Online Videography Training.
  6. The Top 3 Prosumer HD Camcorders Under $2,500.
  7. How to Boost Your Interviewing Skills.
  8. Three Crucial Steps to Starting Your Personal History Business.
  9. 5 Print-On-Demand Sites You’ll Want to Consider.
  10. 12 Top Rated Family Tree Makers.

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The Best Biography & Memoir Books of 2011.

Are you still looking for the perfect gift for that special personal historian on your list? Look no further. I’ve selected a dozen critically acclaimed  biographies and memoirs as possibilities. It’s a varied list that’s sure to offer up just the right book for that certain someone.

I’ve put these books on my Santa Claus wish list. Maybe he’ll be good to me. I still believe in Santa you know! ;-)

Pauline Kael: A Life in the Dark

“Such was the power of Kael’s voluminous writing about movies that she transformed the sensibility and standards of mainstream pop culture criticism in America — mostly for the better, despite her bullying personality (in print and in life), her sloppy professional ethics and her at times careerist escapades in self-dramatizing contrarianism…If you want to understand what it was like to be in the audience during America’s thrilling, now vanished age of movies, you must begin with Kael.” (Frank Rich, The New York Times)

The Measure of a Man: The Story of a Father, a Son, and a Suit

“In The Measure of a Man, Vancouver fashion writer, broadcaster and erstwhile tailor’s apprentice JJ Lee chronicles the evolution of the men’s suit, with fascinating tidbits on some of its innovators, such as Beau Brummell, Oscar Wilde and King Edward VIII…Lee, who recently made the non-fiction short list for a Governor-General’s award, also tells a very personal and yet universal story about a son’s quest to understand his father’s life, and their relationship.” (Carla Lucchetta, The Globe & Mail)

Then Again

“Diane Keaton’s book about her life is not a straight-up, chronological memoir. It’s a collage that mixes Ms. Keaton’s words with those of her mother, Dorothy Deanne Keaton Hall, who died in 2008. Since Ms. Hall left behind 85 scrapbooklike journals, a huge and chaotic legacy, there is every reason to expect that Ms. Keaton’s braiding of her own story with her mother’s in “Then Again” will be a rambling effort at best. Instead it is a far-reaching, heartbreaking, absolutely lucid book about mothers, daughters, childhood, aging, mortality, joyfulness, love, work and the search for self-knowledge. Show business too.” (Janet Maslin, The New York Times)

My Korean Deli: Risking it All for a Convenience Store

“It’s hard not to fall in love with My Korean Deli. First, it’s the (very) rare memoir that places careful, loving attention squarely on other people rather than the author. Second, it tells a rollicking, made-for-the-movies story in a wonderfully funny deadpan style. By the end, you’ll feel like you know the author and his family quite well—even though you may not be eager to move in with them. . . .”
(Corby Kummer, The New York Times)

Steve Jobs

“Mr. Isaacson treats “Steve Jobs” as the biography of record, which means that it is a strange book to read so soon after its subject’s death. Some of it is an essential Silicon Valley chronicle, compiling stories well known to tech aficionados but interesting to a broad audience. Some of it is already quaint. Mr. Jobs’s first job was at Atari, and it involved the game Pong. (“If you’re under 30, ask your parents,” Mr. Isaacson writes.) Some, like an account of the release of the iPad 2, is so recent that it is hard to appreciate yet, even if Mr. Isaacson says the device comes to life “like the face of a tickled baby.” (Janet Maslin, The New York Times)

Twin: A Memoir

“…an unsparing but deeply compassionate inquiry into his family’s life. It’s a book that combines the sympathetic insight of Oliver Sacks’s writings with Joan Didion’s autobiographical candor and Mary Karr’s sense of familial dynamics — a book that leaves the reader with a haunting sense of how relationships between brothers and sisters, and parents and children, can irrevocably bend the arc of an individual’s life, how childhood dynamics can shape one’s apprehension of the world.” (Michiko Kakutani, The New York Times)

And So It Goes: Kurt Vonnegut: A Life

Readers need not be familiar with Vonnegut’s oeuvre to enjoy this fascinating biography of an immensely talented and darkly complicated man. If the goal of a biography is to leave readers feeling as though they know the subject better than the subject knew themselves, then And So It Goes succeeds very well indeed because Charles R. Shields is, as he described himself in the letter that won over Vonnegut, “a damn fine researcher and writer.” (Karen Dionne, New York Journal of Books).

Mordecai: The Life & Times

Charles Foran’s comprehensive, richly written life is the first to have the support of Richler’s family, especially his widow, Florence…Foran’s combination of daunting research with novelistic writing has “reconstructed” rather than “interpreted” Richler’s life, though occasional moments underscore Richler’s rare displays of deeply felt emotions and his resistance to curbing his two obsessions: smoking and drinking.”  (Ira Nadel, The Globe and Mail)

This Life Is in Your Hands: One Dream, Sixty Acres, and a Family Undone

“Intense readability…. haunting power…. as well as lush, vivid atmosphere that is alluring in its own right…. [A] story so nuanced that it would be a disservice to reveal what was in store. If you want to know what happened, read it for yourself.” (Janet Maslin, New York Times )

One Day I Will Write About This Place: A Memoir

“Harried reader, I’ll save you precious time: skip this review and head directly to the bookstore for Binyavanga Wainaina’s stand-up-and-cheer coming-of-age memoir…This is a book for anyone who still finds the nourishment of a well-­written tale preferable to the empty-­calorie jolt of a celebrity confessional or Swedish mystery.” (Alexandra Fuller, The New York Times)

Bird Cloud

“Bird Cloud” is part personal memoir, part construction adventure, part diary about noble animals, but all of it comes together like the ingredients of a glorious meal. The reader is lucky to be invited to her table.” (Tim Gautreaux, San Francisco Chronicle)

Cocktail Hour Under the Tree of Forgetfulness

“We work memory over, perhaps hoping, subconsciously, that things will turn out differently — or more realistically, that we will discover a key that unlocks a memory’s mysterious urgency. That drive to make sense, to find a deeper meaning in the shallows of daily life, to turn splintered chaos into a coherent story, makes a memoir worth reading. And “Cocktail Hour” hits the mark.” (Dominique Browning, The New York Times)

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Image by iStockphoto

Encore! Scrabble And Family Stories.

Scrabble 2

Image via Wikipedia

I read an essay, Lessons Beyond Words by Darren Yourk, on the Globe and Mail website.  It’s subtitled, While thrashing me at Scrabble, Grandma did more than expand my vocabulary. She shared our family’s story. Yourk’s piece is both humorous and touching. Here’s an excerpt… Read more.

Why Haven’t You Done Your Life Story?

That’s the question I was asked one day by a personal history client.   I muttered something about being too busy and feebly joked about not being able to afford it. As a professional personal historian, it wasn’t my best moment. Why should anyone hire me if I didn’t believe enough in life stories to do my own?

I think as professionals we need to “walk-the-talk”. Would you hire an interior decorator who was uninterested in his own home’s appearance? What about the professional organizer who tells you she never has time to organize her own office? The chances are you’d probably have second thoughts about hiring them.

If we haven’t had our life story told, we can’t  talk about the experience in a personal and authentic manner.  Imagine, on the other hand, what a powerful selling point to be able to enthusiastically share with a potential client the rewards of having had your own life story documented.

I have a modest proposal. If you’re a professional personal historian and haven’t  had your life story told, here’s what to do:

I wonder how many other professional personal historians out there have never had their life stories told? Am I the only one?

Photo by Amarand Agasi

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Encore! How to Still be a Winner After Losing a Potential Client.

What do you do when you lose a potential client? A few weeks ago this happened to me. I was disappointed but it’s not the first time and it won’t be the last time that I hear the words, “I’m sorry but…”.  However,  over the years I’ve learned to see this as an opportunity and not as a loss. Let me explain … Read more.

4 Ways to Get Control of a Runaway Interview.

A weakness common to novice interviewers  is their inability to take charge of an interview.  Interviews frequently look  like a runaway train with the interviewer gamely hanging on to the proverbial  little red caboose.

Taking charge doesn’t mean forcing or dictating the direction of the interview. It’s more like riding a horse. Anyone familiar with riding knows that it requires confidence and a gentle hold on the reins. The same  approach applies to interviewing.

Here are four ways to keep control of your interview:

1. From the outset be clear what you want from the interview.

If you’re clear before you start on the topic that you want to explore and its parameters then it makes it easier  to stay on track.

For example, if you know you want to capture a client’s childhood stories about summer holidays, then start your interview by saying something like, “Tom, today I’d like you to think back to your childhood and your summer holidays. What’s a particularly strong memory of the games you played?”

2. Use short, focused questions.

The more precise your questions the more specific the answers from your interviewees.  For example, a good question would be “What was your Mother’s special gift or talent?” A poor question would be “Tell me about your family.”

Questions that aren’t specific make interviewees anxious because they don’t know what you’re searching for.  If you continue to follow-up with vague, unfocused questions, their trust will erode and so will the interview.

3. Gently interrupt.

It’s difficult, I know. It seems somehow impolite. But you’d be surprised how many people really don’t mind being interrupted in an interview. In fact they appreciate that you’re paying attention and bringing them back on topic.

To  interrupt  politely wait for your interviewee to pause before stepping in.  For example, “Margaret, this is a fascinating story about your aunt. Later we’ll be taking more time  to talk about your extended family. But I’d like to come back to the earlier question I asked about your mother?”

It’s important to acknowledge the interviewees’ remarks, assure them that the topic will be covered, and then gently nudge them back on track.

4. Go where there’s passion.

Sometimes it’s best to throw your plans out the window. An apparent innocent question on your part might trigger  a strong emotional response in your interviewees that has no apparent connection to your question.  If this happens,  take the time to explore the story behind the emotion.

Clearly your interviewees wants to talk about this now. If you put them off by forcing them back on topic, you can lose a really important story.

Conclusion

If you’re just starting out as a professional personal historian, I hope these suggestions will be helpful. Use them as guidelines not as hard and fast rules. Interviewing is more an art than a science.  With experience comes an intuitive sense of how to guide an interview and get the best possible story.

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Photo by Mazeau

Encore! Life Stories and Palliative Care. When Time Is Running Out, What Do You Focus On?

At  Victoria Hospice we’re into the third year of a Life Stories  service for patients registered with Hospice.  This is a program that I initiated and continue to be involved with as  a trainer and a mentor for our Life Stories Volunteer Interviewers… Read more.