Code of Ethics

  • Conduct business according to impeccable standards of fairness and integrity.
  • Represent honestly their qualifications, background, and professional affiliations.
  • Provide clients with the highest quality of service possible.
  • Work diligently and with reasonable promptness.
  • Abide by agreements with clients and narrators, establishing new agreements as necessary.
  • Act in the best interests of the client, narrator and profession, avoiding both violations of intellectual property rights (including copyright) and conflicts of interest, activity, or influence.
  • Respect the inherent worth of all persons.
  • Respect clients’ and narrators’ wishes about privacy, confidentiality, and nondisclosure.
  • Respect the right of clients and narrators to hold values, beliefs, attitudes, and opinions that differ from their own.
  • Respect cultural, individual, and role differences, including those based on age, race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, language, and socioeconomic status.
  • Act honorably toward other members of the profession and the field as a whole.