Tag Archives: small business

Encore! Avoiding the Digital Universe Will Hurt Your Business.

Let me begin by saying there are legitimate reasons to be wary of the ever expanding digital universe – a glut of junk information, loss of privacy, time wasting, and addiction. But there are also irrational fears at work based in part on our inherent resistance to  change. Read more.

Three Big Start-Up Mistakes I Made That You Can Avoid.

mistake

Thinking of giving up your current job and starting up your own business? Here are a few big mistakes I made and lessons I learned. Maybe they’ll save you some anguish. Then again maybe you’re smarter than I was. ;-)

In 1980 I left my job at TVOntario, an educational broadcaster, and hung up my shingle as an independent documentary filmmaker. I had a passion for documentaries, a willingness to work hard, and a creative bent. What I didn’t have was two cents in my bank account. That was my first mistake.

The early years were tough. I had to borrow money from friends and get odd jobs to pay the rent and buy groceries. The effort expended on survival left little time or energy for filmmaking. Eventually I went on to be a successful documentary filmmaker but it was a lesson well learned.

Lesson 1: Don’t start without money in the bank. You’ll need enough cash in hand to cover at least a year of living and business expenses.  The first couple of years will be lean.

My next big mistake.

Although I was enthusiastic, I had no documentary film experience and no body of work.  Few were willing to take on an eager but inexperienced filmmaker.

Lesson 2: Gain experience and have something to show potential clients. Enthusiasm is important but clients also want to know that you can deliver. If you have little experience, highlight aspects from your previous work  that  indicate you can do the job.

For example, I drew on the fact that I had a Masters of Education degree. As part of that degree I had taken a course in the production and evaluation of educational media and had made a short animated film. I pointed to my work at TVOntario as a producer and as a writer of educational materials.  It was a stretch but it  illustrated that I was competent and had some “media” experience even if I hadn’t made a documentary.

Mistake number three.

I launched into my new business with no plan, no advice, and no clear idea of what was involved in being an independent documentary filmmaker. Not something I’d recommend to others. Had I known what to expect, it could have saved me from a good deal of heartache.

Lesson 3: Have a plan. Seek advice. Know what you’re getting into. You don’t need to turn this into a year long research and development project. But tempering your enthusiasm with a little dose of reality will serve you well. Trust me!

What are some of the mistakes and lessons you’ve learned from starting up a business?

If you enjoyed this post, get free updates by email.

Photo Credit: Alex E. Proimos

Encore! How to Get Control of Your Pre-Presentation Jitters.

jitters

I’m a “ham” at heart so I love to get in front of an audience, big or small.  But when it comes to an important presentation where I know I’ve got to make a good impression, I can feel the pre-presentation jitters creeping in. Over the years I’ve learned some practical steps to calm myself. Try these the next time you’ve got to make a “big” presentation…Read more.

Monday’s Link Roundup.

Monday's Link Roundup

In this Monday’s Link Roundup there’s lots of practical advice. In particular, I recommend Freelancing: a Complete Guide to Setting and Negotiating Rates. It’s useful no matter what kind of service you provide. For something to feast your eyes on, take a look at Best Bookstore In The World? It’s stunning!

  • Google Death: A Tool to Take Care of Your Gmail When You’re Gone. “It’s always seemed to be the case that the difficulty of planning for one’s “digital afterlife” isn’t so much the logistics of it but the psychological effort it requires to deal with one’s own mortality in a utilitarian, businesslike way. Perhaps the greater service Google has provided here isn’t so much the functionality of the tool — that it will execute your plans without you once you’re gone — but that they’ve made making those plans simple, requiring few decisions on your part.”
  • Discover Your Strengths and Supercharge Your Business. “What are strengths, anyway? Until recently, I never realized this was a trick question. I thought that your strengths were things you were good at, and your weaknesses were things you sucked at. But Marcus Buckingham, who’s made a career out of writing about strengths, put it this way:”
  • In China, Fake Apple Products Are an Acceptable Offering for Your Ancestors. “During this year’s Qingming Festival, fake Apple products made out of paper and cardboard were one of the biggest hits. One man, who makes cardboard replicas of luxury products like cars and houses, added Apple goods to his repertoire this year and said they were a hot ticket item. For just $7, you can offer your ancestors a Mac, an iPhone and an iPad, but if you want an iPhone 5, you have to pay an extra 50 cents.”
  • Freelancing: a Complete Guide to Setting and Negotiating Rates. “Setting and negotiating rates can seem like one of the most complicated and intimidating parts of freelancing but it really doesn’t have to be. Today I am going to give you an in-depth overview of how to set and negotiate rates with prospective and existing clients. Although I am a freelance writer, I believe that most of the following advice applies to any service-based business.”
  • Anne Frank’s The Diary of a Young Girl: the digital edition. “A introductory film for the new digital edition of The Diary of a Young Girl by Anne Frank, a classic book that has played a key role in the world’s understanding of the Holocaust. The app takes the original text, published 65 years ago, and adds video interviews and other background material. The Diary of a Young Girl app, made by Beyond the Story, is available on iPad via Apple’s AppStore.”
  • Best Bookstore In The World? “…Dutch bookstore Selexyz might just be the prettiest bookstore we’ve ever seen. Housed in a seven hundred-year-old former Dominican church, it’s a stunning house of worship now devoted to the cult of physical books. El Ateneo in Buenos Aires is pretty special, but right now we’re leaning towards Selexyz.”

If you enjoyed this post, get free updates by email.

6 Ways You Can Banish Freelancer Gloom and Doom.

sun shafts

No clients knocking on your door? Feeling discouraged? Thinking of quitting?

I’ve been there and know what that feels like. It’s no fun. So what can you do to get through the gloom and doom?

Here are a few things I’ve learned along the way.

Accept

Things happen – both good and bad. That’s life.  Accept the fact that as grim as your present situation is, it will change.

When you catch yourself listening to the voices of gloom and doom nattering in your head, switch channels. Your thoughts are just thoughts. They’re not solid objects. Just let them pass without becoming caught up in them.

Reflect

Take some time to examine your intentions.

What were your intentions when you started your freelance business? Was it to make a lot of money? Serve your community? Supplement your income?

How have your intentions changed? Do changed intentions require you to re-evaluate your marketing approach? Maybe your intentions are different and you no longer have the same passion that you started with.

Stepping back and examining your intentions may provide a clue to your present dilemma.

Avoid

Looking at colleagues who are successful can lead to feelings of  envy or incompetence. Likewise, identifying with others who are struggling like yourself can be demoralizing. You begin to think, “Why bother? It’s all hopeless.”

The quickest way to spiral into gloom and doom is to compare yourself to others.  Avoid comparisons.

revitalize

Close the door to your office, disconnect from your beeping electronic devices, and indulge in things that bring you real joy. Forget about your business for a couple of weeks.  It’ll still be there when you get back.

Returning to your work after a complete break  gives you more energy and gives you fresh insights into your business.

Connect

We all need support.

Thinking that you can do it all on your own is a recipe for disaster. Make sure you connect with people who can provide practical advice, a shoulder to cry on, and inspiration.

Persevere

No one said it would be easy establishing a new business. Overnight success rarely happens. Unrealistic expectations about your success will inevitably lead to disappointment and doubt.

Be prepared for the long haul. It’ll take a couple of years of hard work before you begin to see the fruits of your labor. Knowing this will help keep you from despair when times are tough.

Laugh

Last but not least, laugh more! Some days the old saying “If I didn’t laugh, I’d cry ” sums it up.  We need to lighten up. Grim determination and a furrowed brow won’t make work easier.

If you need a quick fix of laughter check this out.

If you enjoyed this post, get free updates by email.

Photo Credit: The Waterboy

6 More “Purrfect” Business Tips from My Cat.

Annie in tree

Annie in the plum tree.

Groan. Don’t you just hate puns?

Anyhow, my cat Annie  is a source of inspiration for my life and business. Previously I wrote 6 Lessons My Cat Taught Me About Time Management. I might add, she was quite pleased by the positive response that article received. ;-)

Here are some more of Annie’s pearls of wisdom.

1. Take time to play. Every day Annie insists we play at least once if not twice. If I’m not available, she’ll make up her own games. She’ll race madly about the house, dive into a stack of newspapers, or climb the plum tree.  She knows the wisdom of the old saying “All work and no play makes…”.

Make certain to build play time into your daily schedule.

2. Exercise caution in any new situation. Annie doesn’t immediately take to new things. A new chair, plant, or visitor is carefully and gingerly approached, sniffed, and either tentatively accepted or rejected until she feels more comfortable.

Whenever you embark on a new project or work with a new client, you could emulate her behavior (well maybe not the sniffing part). Take time to do your homework and assess the situation before plunging in.

3. Claim your territory. Annie has claimed the backyard as her territory. She defends it vigorously from other cats. And for the most part they now leave her alone.

It’s important to claim your space in the business world. Be clear on what you’re offering and to whom. Then stand up and stand out!

4. Be curious. All cats love to explore. And Annie’s no exception. In the summer she spends hours in the backyard, peering into flower beds and checking out the next door neighbor’s yard. She comes in at the end of the day, tired and stimulated.

Curiosity is a tonic that keeps your business fresh and relevant. Be curious about your competition, potential new products and services, and interesting marketing ideas.

5. Be gentle but strong. Annie is petite, soft, and gentle. That is until she feels threatened by another cat. Then she puffs herself up to twice her size and lets out a blood-curdling scream. It seldom goes any further than that. The other cat receives the message and retreats.

I’m not suggesting you puff yourself up and start screaming at people who upset you. Even though this might satisfy the “inner cat” in you. ;-) What I am saying is that you must be clear that you will not be taken advantage of or treated poorly.   Stand up for your rights!

6. Break the pattern. Annie’s a creature of routine. She has her favorite chair and set times for eating. She loves a snuggle while I’m watching a little TV at night. But she also mixes it up. She’ll decide to move to a different spot to sleep or skip the snuggle and be on her own.

It’s useful in our business to avoid becoming stale by doing the same thing over and over again. Follow Annie’s example and change things now and again.

Annie has looked this post over and approved its content. Whew! She can be so demanding.

If you enjoyed this post, get free updates by email.

Photo by Dan Curtis © 2012 all rights reserved

Monday’s Link Roundup.

Monday's Link Roundup

For first time visitors to my  Monday’s Link Roundup, welcome. This is an eclectic list that features articles I find engaging, whimsical, and educational.  And I hope of interest to other personal historians, biographers, videographers, family historians, and memoir writers. Enjoy!

  • What Is the Business of Literature? “As technology disrupts the business model of traditional publishers, the industry must imagine new ways of capturing the value of a book.”
  • 7 Ways to Summon the Courage to Say “No”. “What do you do when a freelancing project just isn’t right for you? Do you turn it down, or do you take it anyway? Most freelancers already understand that they should say “no” to some clients. But often we freelancers just keep on saying “yes” when we know that we shouldn’t.”
  • Why You Should Fire Yourself. “What would you do if you discovered that the secret to your success online lay in firing yourself? Would you do it? That’s the question Alex, a freelance copywriter, had to face.”
  • Hey, at Least You Can Be Virtually Immortal. “NO one will confuse typical retirees today with the Emperor Augustus, who constructed a huge mausoleum to celebrate his life for eternity. And yet they belong to the first generation of elders within easy grasp of something once so rare and valuable that relatively few historic figures could enjoy it until now: virtual immortality.”
  • The Best Ways to Be Sure You’re Legally Using Online Photos. “Using images in our online work is crucial. It’s a visual medium and how better to tell your story or draw in your audience than with a compelling photo? But while some may be flattered you’re using a photo they took or image they created, most are not. Besides all the SEO and search-engine ranking reasons, using someone else’s work without their permission is not only wrong but also may be illegal.”
  • Getting Media Coverage: 5 Things You Need To Know. “Any publicity is good publicity, the saying goes, which makes free publicity even better. A mention in a magazine or buzz on a blog can put your company on the map and help boost sales, in most cases, without costing you a dime. But how do you get on journalists’ radar screens?”

If you enjoyed this post, get free updates by email.

Do You Have a Problem Knowing What to Charge Clients?

thinking

For many newcomers to the business of Personal Histories determining what to charge is a challenge. There are no set industry standards and fees range from next to nothing to $100+ an hour.

It doesn’t really matter what other personal historians charge for their work. We’re all different. One size does not fit all.  So here’s what to do.

Start with your own expenses

  • Make a detailed listing of all your expenses for a year. Include everything – personal as well as business. Include a “contingency” amount for such things as health emergencies, repairs, travel, etc.
  • Don’t forget taxes and start-up equipment such as printers, scanners, cameras, recorders, etc.
  • Divide your total expenses by 12 to arrive at a monthly estimate.

Let’s imagine your calculations point to monthly expenses of $4,000. If your only source of income is from your personal history work, you’ll need to generate at least $4,000 of income every month or about $1,000 a week just to meet your expenses.

Calculate your billable hours.

Use good time tracking software and determine how much of your time is spent on non-billable activities such as  research, marketing, bookkeeping, file management, and so on. A good rule of thumb is 20% of your billable hours. So if you work a 40 hour week, you’ll be spending about 8 hours a week on non-billable items.

This means you need to charge a little more than $3o an hour for the remaining 32 billable hours in order to bring in a $1000 a week. (40 hr. work week  minus 8 hr. non-billable items)

Determine your profit margin

Being self-employed means both flush and lean times. To ensure that you can bridge those downturns in your business, build in a profit margin. Consider anything from 10% to 30%.

Suppose you decide on 15%. That would mean adding an additional $4.50  (15% of $3o) to your hourly rate bringing it to $34.50.

Charging by the project

You may prefer to charge by the project. If so, estimate the number of hours to complete a project and multiply by your hourly rate.

And Don’t Forget

  • Double the amount of time you think a project will take. It always takes longer than you anticipate.
  • Avoid pricing yourself too low. Clients will assume you’re not good because you’re cheap.
  • Don’t base your rate on what others are charging.
  • You’re a professional and are worth every penny you charge.

Additional Resources

If you enjoyed this post, get free updates by email.

Photo by iStockphoto

8 Tips to Prepare Your Business for the New Year.

new-year_hd-2013

Your small business is like your car. It needs regular servicing to keep it running smoothly.

With the year rapidly drawing to a close, now’s the time to give your business a tune -up.

Here are 8 tips that’ll have your company running like a Rolls Royce in 2013.

1. Evaluate

Take a hard look at what’s  not working in your business and drop it.  It might be a marketing approach that has failed to generate leads. Or it might be fees that are too low to sustain your business.

Similarly, look at what’s working. How can you do more or improve on your success?  Maybe your  speaking engagements have been a great way of getting new clients. Consider offering more.

2. Declutter

Finding it hard to find the surface of your desk? Are there file folders and books stacked on the floor? Actually, it’s beginning to sound a lot like my office. ;-)

You’ll feel more organized and on top of things once you get rid of extraneous stuff. You don’t have to be a fanatic about it. A little order and spaciousness can go a long way.  Set aside a few minutes  a day and you’ll be surprised how much you can accomplish.

Just to let you know I’ve started my own decluttering. I do have a desk!

3. Bookkeeping

If you keep your receipts in a shoe box, it’s time to consider a bookkeeper or an accounting software program.

It’s critical that you have a clear picture of income, expenses, and profit. Without an ongoing snapshot of your financials you’ll never be able to accurately assess your company’s health.

4. Learn

Being a successful small business owner requires constantly upgrading  and learning new skills. Look for webinars, tutorials, expert speakers, and courses that will make a difference to your performance  in 2013.

For some great online training sites of interest to personal historians click here.

5. Connect

There’s a wealth of information and support to be found in professional  and small business associations.  For example, if you’re a personal historian and haven’t yet joined the Association of Personal Historians, make sure to join today.

6. Plan

Without a road map you’ll never know where you’re going.   Look ahead at the coming year and write down your goals. Keep them realistic. Grandiose plans are sure to fail and will leave you discouraged.

Check out Really Simple Goal Setting   for some excellent help.

7. Website

If you don’t have a website or blog, get one. If you have one, it’s time to take a critical look at it. How fresh is the content? How easy is it to navigate around the site? What’s missing? What can be discarded? How professional does it look?

You can find more on building a successful blog here.

8. Self-care

A healthy business needs a healthy owner. It’s easy to neglect your own care  when working hard to make a success of your business.

Make certain to schedule time for you in your day planner.  Whether it’s going to the gym or for a walk, meditating or reading a book, you need to give yourself permission to relax and recharge.

For more articles on taking care of yourself check these out:

What are the things you do to get yourself and your business ready for a new year?

If you enjoyed this post, get free updates by email.

How Can a Labyrinth Lead You to Success?

If you don’t know where you’re going…you might not get there. ~ Yogi Berra

Recently I walked a labyrinth. I don’t do this regularly. But I was attending a silent weekend  Buddhist retreat and outside the retreat center was a large labyrinth.

You can find business lessons almost anywhere.

I became aware that walking the labyrinth was akin to establishing and running a successful personal history business. There is a beginning with all the anticipation of the journey ahead. And there’s an end goal of a flourishing business.  And the distance between these two points  is not a straight line but a series of intricate interconnecting paths.

What does a labyrinth  have to teach us about running a successful personal history business?

Have a plan

You need to know where you’re going and how to get there.

In a labyrinth, just as you’re about to reach your destination,  the path veers off and you find yourself moving away.  But you trust if you keep following it, you’ll eventually reach your goal. And you do.

Similarly,  in your personal history business you need to have a clearly marked path. It starts with having in place a workable business plan that will give you confidence to get through through the inevitable twists and turns your business will take.

Don’t give up

Like the twisting path of the  labyrinth, you’ll  encounter setbacks in your business. It’s easy to get discouraged. But if you have a solid business plan and are committed to reaching your goal, then you’ll be encouraged to continue, knowing that success can be yours.

Take time for reflection

Walking a labyrinth is in part an exercise in reflection. The mind is focused on the path, allowing some of the busyness of your life to settle. You can see more clearly.

Running your personal history business can  seem overwhelming at times. There’s so much to do and so little time to do it. But  successful business owners take time to examine where their company has been, where it’s going, and what changes need to be made to keep on track.

Make time to reflect on the health of your business.

Conclusion

Having a sound and wise path to follow in life and in business is the trick to  happiness. There is no one path. You’ll need to determine what’s right for you. Once you’ve chosen your path,  set out with joy, courage, and humbleness.

And remember what Yogi Berra said, “If you don’t know where you’re going…you might not get there.

If you enjoyed this post, get free updates by email.

Photo by Jim Champion