Are You Showing Your Clients How Much You Appreciate Them?

You may have seen the  inspiring video “Johnny the Bagger”.  It’s the true story of how one young man with Down Syndrome changed the experience of grocery shoppers in a simple but profound way. You can  watch it here.

This video spoke to me powerfully. With imagination and heart we can go that extra mile to show gratitude to our clients.

Here are some suggestions for demonstrating our appreciation as personal historians.

What are some of the special ways you say “thank you”?

Photo by Marcin Moga

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2 Responses to Are You Showing Your Clients How Much You Appreciate Them?

  1. Dan,
    I mail both Christmas and Birthday cards to earlier clients (lots on their way to Perth this month), wishing them a memorable time. I believe that keeping in touch reminds them of their story at celebratory times they may spend with extended friends and family which sometimes leads to a word of mouth referral – the BEST kind of marketing! Bon Noel, my friend.

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