Monthly Archives: November 2010

Monday’s Link Roundup.

Hello. And welcome to Monday’s Link Roundup. For book designers don’t miss Inside Jonathan Safran Foer’s “Unmakeable” Interactive Book. It’s remarkable. For all of us who struggle with PowerPoint there’s useful advice in Five Ways to Not Suck at PowerPoint. For a thoughtful look at the future of publishing check out Apple-Esquire dust-up bodes ill for the publishing utopia we pictured.

  • Language May Help Create, Not Just Convey, Thoughts and Feelings. “The language we speak may influence not only our thoughts, but our implicit preferences as well. That’s the finding of a study by psychologists at Harvard University, who found that bilingual individuals’ opinions of different ethnic groups were affected by the language in which they took a test examining their biases and predilections.”
  • Inside Jonathan Safran Foer’s “Unmakeable” Interactive Book. “The book is actually a kind of interactive paper-sculpture: Foer and his collaborators at Die Keure in Belgium took the pages of another book, Bruno Schulz’s The Street of Crocodiles, and literally carved a brand new story out of them using a die-cut technique.”
  • 45 Great Cultural Icons Revisited. “Below, you will find 45+ video & audio clips that record the words and actions of major figures from a bygone era. Artists, architects, filmmakers, actors, poets, novelists, composers, musicians, world-changing leaders, and those not easily categorized – they’re all here.”
  • Taking Care of Your Personal Archives. “…as a part of the Smithsonian’s October Archives Month celebrations, Smithsonian Institution Archives experts answered your questions about your own personal archives. The Facebook Q&A session we held over at the main Smithsonian Facebook page was a great success, and so we wanted to highlight some of the interesting questions that came out of the session.”
  • Five Ways to Not Suck at PowerPoint. “It’s easy to blame PowerPoint for boring presentations, but designer Jesse Desjardins suggests that more often than not, the speaker’s to blame, not the tool. In Desjardins’ presentation he outlines five common presentation design mistakes that can be easily avoided, along with suggestions on how you might do so.”
  • Grieving in the Facebook Age. “Chances are you’ve thought about what happens to you after you die, but have you ever wondered what happens to your social media?”
  • Apple-Esquire dust-up bodes ill for the publishing utopia we pictured. “…the news that Esquire had to tone down the racy bits to be published at the App Store realizes fears that have been murmured since Apple posited itself as the distributor of the future: Can a company that’s proved infamously fickle about deciding which apps will be sold in its store and which won’t really be hands-off about editorial content? Could a corporation with a messianic leader whose success derives from, among other things, obsessive design control really stand back? The answer is, apparently not.”

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From The Archives: Book or Video? Which Makes a Better Personal History?

Book or Video? Which Makes a Better Personal History? It’s fair to say that most clients think of a life story in book form rather than video. That’s why I previously  wrote 5 Reasons You Should Consider a Video Life Story where I extolled the virtues of video. As I said then, I have a bias because my background is in documentary filmmaking. But I’ve also produced several books.  So which is better? Each format has its strengths and weaknesses. You be the judge. Here are six areas where books triumph … Read More

Part Two: Life Stories and Palliative Care: Your Questions Answered.

This week I continue with answers to the “burning questions” that  participants asked in my workshop, Life Stories as Healing, at the Association of Personal Historians conference. You can read more questions and answers in Part One here.

What event or events in your life made you decide to do this work?

I find it’s often difficult to determine at what point an idea begins to germinate. I know that when I was thirty-two, a dear friend died in a car crash. I had seen her just the day before. She was a vibrant and compassionate individual and then she was gone. From that moment I knew that “death” was a companion on my journey.

However, it wasn’t until two decades later as a documentary filmmaker that I shot, directed, and edited a series for the National Film Board of Canada, entitled Bearing Witness. It followed three individuals who were living with a terminal illness.

As part of my research for that series I spent time at Victoria Hospice talking to nurses, counselors, doctors, and volunteers. I admired and I liked these people. I decided that once I had completed the series, I wanted to become a Victoria Hospice volunteer. In 2005 I completed my training and I’ve been working there ever since.

If you have only weeks to capture the essence of a patient’s life, do you invite the family to finish telling the story?

So far most of the patients who agree to our Life Stories interviews have only weeks to live. If we have six or seven weeks, we can usually record up to five hours of a person’s life story. If it looks as if time is running out, we may skip to topics that the patient feels are crucial.

The Life Stories interviewer always works with a patient to determine what that patient wishes to record. In some cases it’s a personal history from birth to the present. For others it might be a Legacy Letter or Ethical Will. It varies.

We haven’t  invited family members to complete a life story. They are usually too emotionally exhausted to consider such a request.

What do you do if you as the interviewer begin to cry?

As an interviewer I’m a human beings with feelings. The stories I hear have moments that are sad and I feel sad. I try to keep in mind that this is my subject’s story. It is not about me. I don’t want to start crying and have the attention shift from my subject to me.

There are times when what I hear  makes my eyes moisten and I express my sorrow at my subject’s plight. But I keep some reserve in that moment. I save the tears for later when I’m home and can receive the support I need from my partner.

Should one raise or not raise the issue of death?

I wish I could say that there’s one rule fits all but so much depends on your subject and the rapport you’ve established. Some patients want to talk about facing death and others don’t. What is important is to judge how comfortable you yourself are with death and talking about it.

I have asked some of my palliative care clients what they fear about death and in most cases they are quite open and honest with their reply. We need not shy away from talking about death but we must be sensitive to the needs of our clients.

Are men reluctant to discuss emotional issues? If they are, should the interviewer draw them out or respect their reluctance?

Male aversion to emotional issues is something of a generality and quite often true from my experience. Men prefer to talk about what they’ve done and where they’ve been than get into “messy” emotional stuff – not all men but a good number. In fairness though, to be facing your imminent death is tough and raises all kinds of feelings – anger, fear, grief, and panic. I’ve had some men and women who’ve made it clear to me that the only way they can get through the interviews is by avoiding highly charged subject matter. I respect their wishes.

When shown respect and compassion it is not uncommon for men to go from a reluctance to talking about emotional matters to being quite open about their feelings. A word of caution. As personal historians we are not  therapists. It’s not our role to make people feel better. That’s for the professional counselor. In fact we all need the names of several counselors we can refer our clients to, should the need arise.

Has pain on the part of a patient in palliative care interfered with your ability to help a person to tell their story?

For the most part pain is usually managed reasonably well  by the time we start to work with a patient. However, there are other issues that can make it hard to record a person’s story.  People can become drowsy or at times muddled from the effects of their disease and medication. There can be bouts of nausea. Overwhelming fatigue can render people speechless. In these circumstances we wait until the patient has recovered sufficiently to continue. Sadly, in some cases, there is no recovery and the patient’s story remains incomplete.

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Photo by Derrick Tyson

Monday’s Link Roundup.

Happy Monday! In this Monday’s Link Roundup you’ll discover there’s no shame in quitting, how to scan and restore photographs, why asking ” Why?” may not be a good thing,  the recorded voices of slavery, and much, much more.

  • How to Know When to Quit. “Quitting gets a bad rap. We’re often encouraged, from an early age, to stick with our projects at all costs – even when we’re totally fed up…Frankly, that’s nonsense.”
  • My Days. “25 elderly men and women between 79 and 104 years from Norway tell stories from their everyday lives. Filmmakers Hanne Jones and Eli Lea from the Norwegian film production company Flimmer Film went from door to door in old people’s homes in Bergen collecting stories from the residents lives. The stories were recorded, edited and vizualised with photographs from the storytellers personal photo albums. The films have been screened at Bergen Cinema and on the national public broadcaster channel NRK in Norway.”
  • Scanning and Restoring Photos. “I am a fan of Janine Smith, owner of Landailyn Research & Restoration, a Texas-based company whose services include family history research and photo restoration. Janine is a professional digital restorationist and is poised to increase her fan base by thousands having become one of the excellent instructors at Lynda.com.”
  • Interviewing Family: Why not Why? “Asking a question using the word “Why?” might sound judgemental. Especially if you’re family.When a family member asks another family member a question that begins with Why?, it might put the second person on the defensive in the same way as “Why didn’t you take out the trash?” You want to elicit information and stories, not put the person on the spot.”
  • Thirteen Overused and Abused Expressions I’d Like to Outlaw. “I recently came across an article about 115 forbidden words and expressions compiled by Randy Michaels, CEO of the Tribune Co.  The company owns the Chicago radio station WGN, and Michaels forbid radio anchors and reporters from using these words.”
  • Videos Preserve Memories, Messages of Terminally Ill. “One hospice in Florida that is making a difference by taping video documentaries to keep those family histories alive.Dawn Woodward is a director at the HPH Hospice Center in Spring Hill, Florida. There, she and a team of volunteers record legacy videos for patients like Anna Marie Dorcas.”
  • Voices from the Days of Slavery.“The almost seven hours of recorded interviews presented here took place between 1932 and 1975 in nine Southern states. Twenty-three interviewees, born between 1823 and the early 1860s, discuss how they felt about slavery, slaveholders, coercion of slaves, their families, and freedom. Several individuals sing songs, many of which were learned during the time of their enslavement.”

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From The Archives: What I’ve Learned About Getting “Truthful” Interviews.

What I've Learned About Getting "Truthful" Interviews. Among personal historians the topic of honesty in interviews is a recurring topic. We want to ensure that our interviews illuminate the depth of a person’s life and not simply skim across the surface. Questions arise about how far we should go to uncover the “truth” of a life lived. I’ve done hundreds of interviews in my twenty-five years as a documentary filmmaker and personal historian. The interview subjects have included political leaders,  … Read More

Part One. Life Stories and Palliative Care: Your Questions Answered.

I recently participated in the Association of Personal Historians annual conference in Victoria, BC. One of my presentations was  Life Stories as Healing: Working in an End-of-Life Environment. In the workshop we looked at some of the skills needed and challenges faced in providing life stories for patients receiving palliative care.

Near the end of our session I asked participants to write down one “burning question” they wanted answered. We  had time for only a few. I decided that for those who didn’t have their questions answered I would deal with them here. I thought that those of you who weren’t at my workshop might also appreciate seeing the questions and answers. Next week I’ll tackle further questions in Part Two.

How does one set up a personal history program with a hospice?

There is no one right way to set up a program. Much will depend on the local circumstances. From my experience with Victoria Hospice  I’ve learned a few lessons and passed these along in two articles How to Establish a “Life Stories” Hospice Program. Part One and Part Two. For those of you interested in the possibility of a life stories program at your Hospice, these articles would be a good place to start.

Why not charge for life stories work at a hospice? Why should this work be voluntary?

If you’re a professional personal historian, you can request a fee from your Hospice for your services or provide it pro bono. That decision is really up to you and your Hospice.

As a rule, I don’t volunteer my professional services. What I do at Victoria Hospice is volunteer on a regular shift just like the other volunteers. I’ve been doing that for five years.

With regards to the Life Stories program I established, I trained 12 Hospice volunteers, nine of whom are actively engaged in the work. I designed and ran the training programs and for that I was paid my regular fee. I don’t do life story  interviews with patients unless there is no one else available.

I still continue to do the co-ordination of the program on a voluntary basis but I’m working to hand this over eventually to another volunteer. My goal is to have the Life Stories program be totally self sufficient without my involvement. From the beginning I made it clear to the Victoria Hospice administration that I wanted to see such a service succeed but that I did not want to continue to be involved in its day-to-day operation.

Are your hospice “Life Stories” volunteers paid and do the families pay for the service?

Our Life Stories volunteers, save one,  are not professional personal historians and are not paid. They do this work as part of their contribution to Victoria Hospice. We do not charge families for this service.

I should add that from the beginning we decided to keep the service as simple and as cost effective as possible. We only provide unedited audio interviews transferred to CDs. We also provide a list of resource people in the community that families can hire should they wish to do more with their interviews.

How long is a typical “Life Stories” interview session?

To be honest there isn’t really a typical session. So much depends on the condition of the patient. We don’t schedule more than an hour but sessions can be as short as 10 or 15 minutes if the patient is weak or drowsy.

What is the typical time it takes for your volunteers to complete a personal history project?

Again, there is no typical length of time. We tell patients that they can use up to 5 hours of interview time to tell their story. Some manage that and others become too ill to continue beyond an hour or two. So much depends on the overall health of  a patient  when they start the process.

Given the fact that our patients are frail, it can sometimes take 6 or more  weeks to complete 5 hours of interview.

What if the patient is resistant to talking at all?

Our Life Stories program is only offered to those Victoria Hospice patients who request it. At any time a patient may opt out of the Life Stories program if they find it not to their liking.

Next week watch for Part Two.

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Photo by Kelly Sue DeConnick

Monday’s Link Roundup.

For this Monday’s Link Roundup I had an embarrassment of riches.  For some practical advice don’t miss Search for Creative Commons Licensed Media at CC Search and Go Ahead, Raise Your Business’s Prices. And if you’re in the mood for something more whimsical, I recommend The 11 Worst Movie Lines for Women on a First Date and The Best Question in the World.

  • An F.S.A.-Style Collective for Troubled Times. “During the Great Depression, the photographers of the Farm Security Administration created a visual archive of their country that still shapes the way America thinks of itself…Today, in another time of economic distress and social upheaval, a group of veteran photographers, inspired by the F.S.A., has banded together to create a lasting record of the era and, like their forebears, to introduce America to Americans.” [Thanks to cj madigan of ShoeboxStories for alerting me to this item.]
  • Future Docs: Creating Documentaries Across Platforms. “I’m often surprised by how squeamish filmmakers can be about technology, especially considering the incredibly elaborate cameras and editing systems they use happily on a daily basis. I think part of the problem is that most of the discussions around web innovation have leaned toward the marketing and distribution side of things which can skew the conversation away from the far-reaching creative potential of many of these new tools – all the way through the production process.”
  • The 11 Worst Movie Lines for Women on a First Date. “One email poured in demanding a list of the worst movie quotes for women on a first date.  This, she argued, provides equal time to the females who represent at least one half of the people participating in those uncertain romantic encounters.  So, by request, here are the eleven movie lines women should stay away from when meeting that man everyone says you’re going to ‘just love’.”
  • Search for Creative Commons Licensed Media at CC Search. “It’s a challenge to find exactly what you need among the mountains of Creative Commons works on the web. CC Search scans 9 popular media providers to drill down and find the CC licensed media you’re looking for.”
  • Go Ahead, Raise Your Business’s Prices. “Sure, some customers will complain, and others might take their business elsewhere. But there’s a good chance you don’t want those kinds of customers, anyway.” [Thanks to Stefani Twyford of Legacy Multimedia for alerting me to this item.]
  • Thoughts on Using a Lifestream to Create a Memorial. “Lifestreaming is still very much in its infancy but it is clear that it’s becoming the digital diary of the new millennium. My grandparents died when I was very young and I never got to hear them tell their story. All I have are photo albums and the stories from the rest of the family. How amazing would it be to have access to rich Lifestreams of our ancestors to hear about their lives in their own words? Well as more people begin adopting Lifestreaming, and the services get perfected to achieve this, I think Lifestream memorials will become a reality in the future.”

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From The Archives: 4 Reasons Why You Need to Hire a Book Designer.

4 Reasons Why You Need to Hire a Book Designer. “You know a design is good when you want to lick it.”~ Steve Jobs ________________________ We all love good design. That’s why the iPod and Ikea have been so successful. Design is the difference between something that is OK and something that is memorable. If you hope to have a successful personal history business producing books, you’ll want to include a designer on your team. Here  are four important benefits of good design. Good design affects … Read More

As Personal Historians, How Do We Rekindle “The Sacred” in Our Work?

Our people lived as part of everything. We were so much a part of nature, we were just like the birds, the animals, the fish. We were like the mountains. Our people lived that way. We knew there was an intelligence, a strength, a power, far beyond ourselves. We knew that everything here didn’t just happen by accident.

~  David Elliott Sr. (Saltwater People, School District 63 (Saanich, 1990)

Last year I had the privilege of hearing First Nation elder STOLȻEȽ ( John Elliot) of the WASÁNEĆ (Saanich) territory address the 16th Annual APH Conference in Victoria, B.C.  He spoke reverently of the stories that were passed down to him about the land and sea and animals and the values to live by.

I was moved by his dedication to his people and by the importance he places on the preserving and recording of their stories. Too often I find myself caught up in the mechanics of my work as a personal historian. There’s marketing to do, blog articles to write, and deadlines to meet. I forget about the sacredness of our work. And by sacred I don’t mean religious. I mean knowing someone deeply, being touched by our common humanity, and venerating the interconnectedness of all life.

What can we do to rekindle the “sacred” in our work? Here are some thoughts.

Begin with our elders.

We need to connect regularly with our own past and show reverence for our elders. This might mean ending or starting each day with some personal expression of remembrance and gratitude for family members who hold a special place in our hearts. It could mean being mindful of the elders in our community and extending a smile or helping hand.

Make time for reflection.

We need to take time out from our busyness for reflection. We need to connect to our sacred moments. Find a space where you can sit quietly and recall a sacred moment in your life. Remember what was happening and how it felt. Let that moment wash over you.

Listen for The connections.

There’s a Bantu expression, Ubuntu, which translates as  I am because you are; you are because I am. It speaks to our interconnectedness as human beings. When I’m working with clients, I’m aware that some part of their stories touches my own.

Create A personal belief statement.

We  need to find a statement that gets to the heart of what we do as personal historians. It’s not just words to use in a tag line but a touchstone that can remind us of why this work is sacred. Start by writing, “I am a personal historian because I believe that…”. Play around with phrases until you have an Ah-Ha! moment. For me that moment came when I wrote, “I am a personal historian because I believe that preserving memories is an act of love.” Whenever I lose my way, I try to remember that statement and why I’m doing this work.

Write it. just don’t think it.

We know how much we learn from listening to our clients’ stories.  But how many of us have actually told our clients this in writing? Too often I’m guilty of not taking the time  to pen a thank you note that acknowledges the wisdom that I’ve gained from my clients.

keep a “thank you” file.

I have a file where I keep the letters of appreciation I’ve received from clients and their families over the years. It also includes excerpts from personal histories that particularly touch me. When I need a pick-me-up, I go to that file and read through the collection. It reminds me of why I do this work and reconnects me to the sacred.

We do not believe in ourselves until someone reveals that deep inside us something is valuable, worth listening to, worthy of our trust, sacred to our touch.

~ e. e. cummings

Photo by Cornelia Kopp

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Monday’s Link Roundup.

In this Monday’s Link Roundup, check out How to Use Twitter as an Adult if you’re nervous about entering into the Twittersphere.  And a  truly original way to document life stories can be found in Worn Stories.

  • Funeral for a Friend. “I started to distrust telephones the instant they stopped working. I can’t pinpoint when that was — the first time I “dropped” a call, or someone said, “I’m losing you” — and I don’t know why the telephone, the analog landline telephone, was never formally mourned. I do remember clearly what life was like when telephones worked.”
  • Junk Drawers, A Portrait Through Trinkets. “You can tell a lot about a person by their most invaluable possession — those quirky trinkets and sentimental keepsakes we all keep in a box or drawer somewhere, a timecapsule of all we’ve ever romanticized and treasured.”
  • How to Use Twitter as an Adult. “So you’re still not entirely sure about this whole Twitter thing. You get its popularity, but you’re also an adult who doesn’t want to submit to an overwhelming fire hose of tweets. Web VIP Derek Powazek explains Twitter for Adults.”
  • Up to 200 Users in a Really Simple Voice Chat. “I have found an online voice chat service that would be great for holding training sessions, genealogy meetings, chat rooms, talking with relatives, online games, or even for general chit-chat. Voxli is an application designed to allow groups to hold a voice chat over the Internet without running up huge phone bills.”
  • Stories In Song. “It has deep history in Britain, but story-telling through song is relevant today, according to Rob Young, author and Editor-at Large of The Wire magazine.”
  • Worn Stories. “… a collection of stories about clothing and memory. It is updated every week or so and edited by Emily Spivack.”
  • Silence Speaks. “…an international digital storytelling initiative supporting the telling and witnessing of stories that all too often remain unspoken — of surviving and thriving in the wake of violence and abuse, armed conflict, or displacement, and of challenging stigma or marginalization.”

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